Date of issue 11 February 2009.

BOOKING CONDITIONS: ACCOMMODATION ONLY

1. Contract
Please read these booking conditions carefully as they, together with the specific
information about your confirmed accommodation, form the basis of your contract
with H.I.S. Europe Ltd trading as H.I.S. Travel.

2. Prices
We reserve the right to alter any of our advertised accommodation prices. You will
be advised of the current price of the accommodation that you wish to book before
your contract is confirmed.

3. Making a booking and payment
When you have chosen your accommodation and you make a request to us to book
it, you must pay the full cost of the booking upon confirmation of your reservations. Your booking is confirmed and a contract between us exists when we issue our
confirmation invoice/ email.

Please check your confirmation carefully and report any incorrect or incomplete
information to us immediately. Please ensure that names are exactly as stated in
the relevant passport.

Payments by credit card will attract a credit card charge of 2%.

The cost of your accommodation does not include any extra chargeable services
that you may use whilst at the accommodation. These are payable direct to the
hotel.

4. Your responsibility for your booking
When you make a booking you guarantee that you have the authority to accept and
do accept on behalf of your party the terms of these booking conditions. This means
that you are responsible for making all payments due, notifying us if any changes or
cancellations are required and for receiving the confirmation and keeping your party
informed.

5. Insurance
It is your responsibility to ensure that you are adequately insured. We strongly
recommend that you take out insurance, which should include cover against the
cost of cancellation by you and assistance (including repatriation) in the event of
accident or illness.

6. If you want to change your booking
After our confirmation has been issued, any requests for changes must be sent to
us in writing, by email, fax or post, by the person that made the booking. We cannot
guarantee that we will be able to accommodate your request but we will try to do so.
You will be asked to pay an administration fee of ￡25 plus any charge made by the
accommodation supplier. These are likely to be higher the closer you get to your
arrival date, so contact us as soon as you can.

If you change the number in your party, the accommodation price will be recalculated.
If the party size is reduced, this is likely to mean the remaining members
paying more due to under-occupancy.

7. If you want to cancel your booking
The person that made the booking must put this in writing to us, by email, fax or
post. Because we incur costs in cancelling confirmed bookings, particularly if
cancellations occur close to arrival date, you will be charged a cancellation fee.

If you cancel (this is the date on which we receive your written notice of cancellation
during the hours of 9.30 am to 5.30pm : Monday to Friday

Cancellation fees:

After full payment and 5 or more days before your arrival date: ￡45 per booking per hotel.

Between 4 and 0 days: 100% of amount paid

Some resort hotels have stringent cancellation conditions and may charge up to 100% of the amount paid when cancelled within 31 days of arrival, please ask you consultant for the cancellation fees of any resort hotel reservations.

Charges are shown as a percentage of your accommodation cost (excluding
amendment fees, if any, which are non-refundable in the event of a cancellation).

8. If we change or cancel your booking
We reserve the right to change or cancel your booking.

Subject to the note below, if we make a change and you don’t want to accept it, you
can take any alternative accommodation we are able to offer you (you will pay the
increase in cost if the replacement is advertised at a higher price than your original
booking, or receive a refund of the difference if it is less expensive) or a refund of
the money you’ve paid to us. This does not apply where the change is not material.

Examples of non-material changes include, but are not limited to, temporary
withdrawal of facilities or seasonal unavailability of amenities.

Subject to the note below, if we have to cancel, again we may be able to offer you
an alternative. If you accept it, you would pay the difference if it was advertised at a
higher price than your original accommodation, or receive a refund of the difference
if it was advertised at a lower price. Or we will refund the monies you have paid us
for your accommodation.

We will not be responsible to pay any compensation following a change or a
cancellation by us. Any amendment or cancellation fees you incur in terms of other
arrangements you have made with other providers under separate contracts are not
claimable from us.

Note: If a change or cancellation occurs because of circumstances beyond our
control, for example war, riot, industrial dispute, actual or threatened terrorist activity
and its consequences, natural or nuclear disaster, fire, adverse weather conditions,
flood, epidemic or pandemic illness and all similar situations we will have no liability
to you. No compensation, costs, expenses or any other sums, including the cost of
securing alternative accommodation will be paid by us.

9. Our responsibility for your booking
We have a duty to select the accommodation providers with reasonable skill and
care. We have no liability to you for the actual provision of the accommodation,
except in cases where it is proved that we have breached that duty and damage to
you has been caused. Therefore, providing we have selected the provider with
reasonable care and skill, we will have no liability to you for anything that happens
at the accommodation or any acts or omissions of the provider or others.

We also have no liability in the following situations:

(ii)
where the accommodation cannot be provided as booked due to
circumstances beyond our control (see the Note in clause 8).
(iii)
where you incur any loss or damage that could not have been foreseen at
the time of your booking, based on the information provided by you.
(iv)
where you incur any loss or damage that relates to any business activity.
(v)
where any loss or damage relates to any services which do not form part
of our contract with you.
If we are found liable to you on any basis, we limit the amount we have to pay you
to a maximum of three times the cost of your accommodation. This limit does not
apply to cases involving death or injury.

10.Behaviour
When you book accommodation through us, you accept responsibility for the proper
conduct of all members of your party during your stay. We reserve the right at any
time to terminate the stay of any party member(s) whose behaviour is such, in the
reasonable opinion of the accommodation provider or us, as to cause or to be likely

to cause danger, upset or distress to anyone else or damage to property. Full
cancellation charges will then apply and no refund will be given.

Furthermore, we shall be under no obligation whatsoever to pay compensation or
meet any costs or expenses (including but not limited to alternative
accommodation) you may occur as a result of your stay being terminated.

If you cause damage to the accommodation in which you are staying, you must fully
reimburse the accommodation provider concerned for the cost of the damage
before the end of your stay if the cost has been established by then or as soon as it
has been established if later. You must also indemnify us for the full amount of any
claim (including all legal costs) made against us by the accommodation provider or
any third party as a result.

11.Check-in and check-out
Check-in is normally after 3pm. If you check-in after midnight, your accommodation
has been reserved for you from the previous day and this counts as the first night of
your stay. Check-out is normally at 10am.

12.Complaints
If you have a problem during your stay, please inform the accommodation provider
immediately, who will endeavour to put things right.
You should also try to find a solution whilst you're there. If your complaint is not
resolved locally, please follow this up within 28 days of your return home by writing
to our Customer Services Department at [insert address] giving your booking
reference and all other relevant information. Please keep your letter concise and to
the point. This will assist us to identify your concerns quickly and speed up our
response to you.

If you fail to follow this simple procedure we will have been deprived of the
opportunity to investigate and rectify your complaint whilst you were in resort and
this may affect your rights under this contract.

Please bear in mind that we are only liable to compensate you in line with these
booking conditions - in particular clause 9 above makes clear that our obligation is
to choose the accommodation provider with reasonable skill and care.

Any dispute or claim arising out of this contract that can't be settled between us can
be referred by you to ABTA arbitration (see clause 14) or court. We agree that the
courts of England and Wales have jurisdiction and English law applies (unless you
live in Scotland or Northern Ireland, in which case you can bring proceedings in
your local court under Scots or Northern Irish law, as applicable.)

13.Financial protection
If applicable the monies you pay to us for your accommodation are protected by
means of a bond held by ABTA. This means that, if in the unlikely event of our insolvency your accommodation can't be provided, you will receive your money back or, if your stay has started, arrangements will be made for you to be able to continue as planned.

14.ABTA
We are a Member of ABTA, membership number J0629. We are obliged to maintain
a high standard of service to you by ABTA’s Code of Conduct. We can also offer
you an arbitration scheme for the resolution of disputes arising out of, or in
connection with this contract. Further information on the Code and arbitration can
be found on ABTA’s website www.abta.com

The arbitration scheme is arranged by ABTA and administered independently by
IDRS, part of the Chartered Institute of Arbitrators. It provides for a simple and
inexpensive method of arbitration on documents alone with restricted liability on you
in respect of costs. Full details will be provided on request or can be obtained from

www.abta.com

The scheme does not apply to claims for an amount greater than ￡5,000 per
person. There is also a limit of ￡25,000 per booking form. Neither does it apply to
claims which are solely in respect of physical injury or illness or their consequences.
The scheme can however deal with compensation claims which include an element
of minor injury or illness subject to a limit of ￡1,000 on the amount the arbitrator can
award per person in respect of this element.

The application for arbitration and Statement of Claim must be received by IDRS
within nine months of the date of your return from holiday.