H.I.S.EUROPE Ltd.is a member of ABTA ( ABTA Ltd. 30 Park Street London SE1 9EQ) with membership number J0629. We also hold an ATOL with number 5484. ABTA and ABTA Members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA’s Code of Conduct. For further information about ABTA and the services they provide, please contact ABTA, 30 Park Street, London SE1 9EQ. Tel: 020 3117 0500 or www.abta.com. Many of the travel arrangements that we sell are protected in case of the financial failure of the travel company. Please ask us about the protection that applies to your booking".
The ATOL held by H.I.S. Europe LTD protects you against financial loss in the event of its failure,but H.I.S. Europe LTD does not provide cover for scheduled airline failure and your money will not be protected against that risk.
The Civil Aviation Authority (CAA) is a UK government body and the Air Tour Organiser’s Licence (ATOL), which H.I.S. Europe Ltd. holds with this authority, means that we must abide by UK law. We are therefore required to charge a fee of GBP 2.50 per passenger, whenever a booking is covered by our ATOL licence, number 5484.
Bookings are ATOL protected in the following cases:
1.) Where payment is taken and an airline ticket is not issued
within one working day 2.) Any air holiday package
This money is paid to the CAA and will be held by the CAA
and paid out to customers protected under our ATOL licence
in the unlikely event of our financial failure.
Note: Where an airline ticket is issued within one working
day of payment, a contract will exist between the passenger
and the airline and therefore will not be covered under the
ATOL scheme.
Data Protection:you have a legal right to view the data we
hold on you. Information you provide us will enable us to
make your reservations with our various suppliers which include
airlines; hotels and sightseeing companies. With regard to
marketing we only market to those who register with us for
this service. We do not market to anyone who does not register
for this service. Clients can unsubscribe by clicking on the
unsubscribe link.